Official Privacy Policy
Your privacy is our priority. This document transparently explains how 888poker collects, stores, uses, and protects the personal data of every player who uses our platform.
Data Protection Commitment
All data transmitted between your device and 888poker's servers is protected with 256-bit SSL encryption — the same standard used by Maybank and CIMB. Your information cannot be intercepted by any third party.
888poker has never sold, rented, or traded players' personal data to any third party for commercial purposes, and never will. Your data is used solely for platform operational purposes.
888poker's Privacy Policy fully complies with the Malaysia Personal Data Protection Act 2010 (PDPA). We adhere to all guidelines set by the Department of Personal Data Protection Malaysia.
As an 888poker player, you have the right to access, correct, transfer, or request deletion of your personal data at any time. Your request will be processed within 14 working days.
Player data is stored in data centres equipped with multi-layered physical and digital access controls. Only authorised personnel with specific operational requirements are permitted to access player data.
In the event of a data breach affecting your personal information, 888poker is committed to notifying you within 72 hours — faster than what is required under Malaysian law.
Important Note: This Privacy Policy describes 888poker's data collection and usage practices. By using our platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please stop using our platform and contact us to close your account.
888poker ("we", "platform", or "888poker") is committed to protecting the privacy and personal data of every individual who uses our services. This Privacy Policy explains in detail how we collect, use, disclose, and protect your personal information when you register for and use the 888poker platform.
We operate in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA) and all related regulations set by Malaysian authorities. This policy applies to all players accessing our platform via website, mobile app, or any other means.
888poker takes privacy seriously — not merely as a legal obligation, but as part of our commitment to building long-term trust with the Malaysian player community. You deserve to know what happens to your data, and we're here to make that clear.
888poker collects various types of information to enable us to deliver a safe, fair, and enjoyable service. Below is a summary of the data we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number (MyKad), passport number | Mandatory (KYC) |
| Contact Information | Email address, Malaysian phone number, residential address | Mandatory |
| Financial Information | Payment methods (TnG, GrabPay, DuitNow, FPX), transaction history | Mandatory |
| Gaming Data | Betting history, games played, win/loss records | Automatic |
| Technical Data | IP address, device type, web browser, operating system, session time | Automatic |
| Communication Data | Customer support conversation records, emails sent to us | Where applicable |
| Preference Data | Account settings, language preferences, notification preferences | Player preferences |
Data Minimisation Principle: 888poker only collects data that is strictly necessary for platform operations and legal compliance. We do not collect data that is irrelevant or excessive.
Most of the data we hold about you comes directly from you — when you register an account, complete your profile, submit KYC information, contact our support team, or fill in any form on the 888poker platform.
Each time you use the 888poker platform, our systems automatically record certain technical information for security and user experience improvement purposes. This includes your IP address, device and browser type, pages visited, session duration, and navigation patterns within the platform.
When you make a deposit or withdrawal via Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u or CIMB Clicks), Boost, or ShopeePay — the relevant payment processor may share limited transaction information with us for verification and fraud prevention purposes.
888poker uses cookies and similar tracking technologies to enhance the user experience. Further details on the types of cookies we use and how you can manage them are available in Section 7 of this policy.
888poker uses your personal data for the following purposes:
Electronic Marketing: 888poker will send marketing communications (promotions, bonuses, and special offers) only to players who have given express consent to receive them. You may withdraw this consent at any time through your account settings or by contacting us.
888poker has never sold, rented, or traded players' personal data to any third party for their own commercial purposes. This is our absolute and unwavering commitment.
In the following limited circumstances, 888poker may need to share your personal information:
888poker player data is primarily stored and processed in Malaysia. Where data transfers outside Malaysia are required for technical reasons, we ensure that an equivalent or higher level of data protection is upheld by all parties involved.
888poker implements multiple layers of security to protect players' personal data:
888poker retains players' personal data for as long as necessary for the purposes outlined in this policy, subject to legal obligations. In general:
Data Deletion: Once the specified retention period ends, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
888poker uses cookies and similar technologies to enhance your experience on the platform. Here are the types of cookies we use:
You can manage your cookie preferences through your web browser settings or via the cookie management panel available on the 888poker platform.
Under Malaysia's PDPA and 888poker's own commitments, you have the following rights regarding your personal data:
You have the right to receive a copy of the personal data we hold about you in a readable format.
You may request the correction of any inaccurate or outdated personal data held in our records.
Under certain circumstances, you may request the deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request a copy of your data in a structured, machine-readable format (JSON or CSV).
Under certain circumstances, you may request that the processing of your data be temporarily restricted while a dispute is being resolved.
To exercise any of the above rights, please contact our privacy team at privacy@888poker-vip.net. Your request will be verified and processed within 14 working days. In complex cases, we may require up to 30 working days and will notify you should this apply.
888poker is a platform intended for individuals aged 18 years and above only. We do not knowingly collect or process the personal data of children under the age of 18.
Should we discover that we have collected data from an underage individual without appropriate age verification, we will promptly take steps to delete that data and close the relevant account. If you believe we may hold data belonging to someone under the age of 18, please contact us immediately.
Child Protection: Parents or guardians who discover that their child has registered an account on 888poker are asked to contact us immediately. The account will be closed and any funds will be refunded once verification is complete.
The 888poker platform may contain links to third-party websites or services that operate outside our control — such as Malaysian payment providers or promotional partners. The 888poker Privacy Policy does not apply to those third-party websites or services.
We encourage you to read the Privacy Policy of every third-party website you visit. 888poker is not responsible for the privacy practices or content of any third-party website, even where a link to that site exists on our platform.
888poker reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.
When we make material changes to this policy, we will notify you via:
We encourage you to review this page periodically. The "Updated" date at the top of this document reflects the date of the most recent version.
The current version of this Privacy Policy is effective from 1 January 2026. Previous versions are available upon request by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels: